Advanced English and Communication Skills Coaching

The Advanced English and Communications Skills Coaching programme is designed for non native professionals. Sessions can be held either on week days or at week end and can take place over a period of weeks or be delivered as an intensive course of 20 hours. All coaching programmes are tailor-made to suit individual needs and objectives. Thus the outlines below provide an indication of possible areas which might be addressed, but do not constitute a fixed programme.

Advanced Communication Skills

• Verbal and non-verbal communication

• Questioning skills

• Listening skills (including summarising and paraphrasing)

• Seeking clarification and making sure you have been understood

• The cultural dimension to effective professional relations

• Making suggestions, giving advice, planning the way forward

• Breaking bad news

• Opening and closing the consultation

• Conducting interviews by telephone Giving effective presentations Additional components can be added to suit individual objectives. Advanced Writing Writing for clarity, conciseness and impact: Business letters

• Note-taking

• Producing reports.

Effective presentation of information Mechanics of writing Style, tone and register Editing skills Training is task specific and designed to provide practical exercises and activities related to working in the different fields. Coaching sessions are normally delivered one to one, although particular circumstances may allow for two or three participants working together. The course length and content will be based on an initial discussion with the client in which needs and objectives will be discussed. The total cost will vary according to the particular coaching programme and the number of hours required in order to meet the client's objectives. Course materials are included in the total cost, although clients will be encouraged to make full use of the documentation which is part of their daily work.